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This paper aims to explore a theoretical and methodological approach to preservation management in libraries, relying on the basic presumption that preservation is a complex and comprehensive process that involves many different and seemingly diverse aspects whose efficiency lies in preservation management.

Using a case study of Croatia, the paper describes a methodology for exploring the general preservation management context and presents a preservation management model that comprises five key components.

The paper offers insight into preservation management issues in a specific national context.

Although this paper focuses primarily on written heritage in libraries, it is applicable to other types of heritage and to other types of information institutions.

The theoretical and methodological approach presented in this paper and described in the example of Croatia can be useful for exploring similar issues in other countries. It can be expanded to other types and forms of heritage and heritage institutions.

The paper describes a model of organising preservation activities into an efficient and successful preservation system, and establishes a methodology for exploring diverse preservation issues on national and institutional levels.

The purpose of this paper is to provide an overview of the main contents of the 18th BOBCATSSS Symposium, held in Parma, Italy in January 2010, dedicated to the main theme “Bridging the digital divide: libraries providing access for all?”

The report provides a concise presentation of the main themes discussed during the conference.

The topics presented focused mainly on the fields of access and delivery, community support and collections, with some others focusing on leadership and management.

This symposium is one of the few conferences in the world where students are the main characters and participate as organisers, reviewers and presenters of the contributions. Reports on such conferences are of interest to both students and to teachers and professionals.